Release 24.6
Customer Advisory
Agent Release Version 24.6.4
Agent Upgrade Process:
- Customers using agent versions from 6.0.1 through 6.1.4 and up to 24.4.3 should contact the ColorTokens support team for upgrading their agents.
- Direct upgrade of these agent versions is not supported via the Xshield platform.
- Support teams will use an automated script to upgrade agents to 24.4.5 and beyond.
- Once upgraded to Agent Version 24.4.5, users can perform future agent upgrades directly via the Xshield platform.
Agent Version Naming Convention:
- The new agent version format: <year>.<release number>.<minor change number>.
- Implemented in April with release 24.4.3.
- Example Breakdown:
- 24 = Year of the release.
- 4 = Fourth release of the year.
- 3 = Minor change within that release.
- This format provides clarity on the release timeline and sequence of updates.
Platform Enterprise Readiness
Sample Connectors for Integrations
Introduction:
ColorTokens introduces sample connectors for SIEM, vCloud, and LDAP-SCIM integrations. These connectors simplify data integration, ensuring seamless connectivity across systems. Packages and installation instructions are available in Xshield under the respective integration sections.
Benefits:
Identity Sample Connector
- Simplified Identity Management: Streamlines user/group identity synchronization via SCIM protocol.
- Automated Data Syncing: Configurable update frequencies ensure up-to-date identity data.
SIEM Sample CEF Connector
- Improved Incident Response: Enables timely forwarding of security data over Syslog protocol.
- Standardized Integration: Uses Common Event Format (CEF) for seamless SIEM integration.
vCloud Sample Connector
- Efficient Asset Management: Retrieves pre-existing vCenter tags for better asset organization.
- Streamlined Operations: Automates asset segregation, reducing manual effort.
North-South Traffic Visibility
Introduction:
- Enhanced support for north-south traffic visibility.
- Provides insights into inbound internet connections that previously appeared as 0.0.0.0.
- Outbound internet connections remain coalesced as before.
- Users can request enable/disable through support teams.
Benefits:
- Enhanced Monitoring: Gain visibility into previously untraceable connections.
Email Notification for Auto-Dismissed Alerts
Introduction:
- Users can now receive email notifications when alerts are auto-dismissed.
- Auto-dismissal occurs when an issue is resolved without manual intervention.
- Users can configure this setting in notification preferences.
Benefits:
- Ensures users are promptly informed when an alert is automatically cleared.
Named Network Updates Directly from Visualizer
Introduction:
- Users can now add subnets to existing named networks or create new ones directly from the Visualizer.
Benefits:
- Faster subnet additions from the traffic visualization tool.
- Enhances efficiency in policy creation and validation.
Workflow Enhancements for Operational Ease
Introduction:
- Streamlined segmentation policy workflows for efficient security management.
- Changes include:
- Tag policy renamed to Segment, now independent of tags.
- Easy visualization buttons for tag sets and recommendations.
- One-click approval for policy recommendations.
- Security sliders for progressive security adjustments.
- Automation for policy push.
Benefits:
- Simplifies the segmentation journey.
- Reduces complexity for Xshield users.
Note: The Simulate Checkbox is now available on the Asset Page, not directly on the Visualizer.
Appliance Updates
Enhanced Appliance Onboarding via Xshield
Introduction:
- Streamlined onboarding for directly shipped hardware via Xshield.
Benefits:
- Faster deployment.
- Remote configuration via Xshield.
Simplified Configuration via Appliance Console
Introduction:
- An interactive console UI is now available for initial setup & post-registration configuration.
Benefits:
- WAN gateway changes without disruptions.
- Reliable recovery when the appliance loses cloud connectivity.
Improved Ephemeral Port Detection
Introduction:
- Automatically detects ephemeral ports used by devices.
- Ensures the return channel is auto-allowed, eliminating manual policy additions.
Benefits:
- Simplified network management.
- Optimized OT device support.
Appliance Port Scan Detection
Introduction:
- Automatically filters port scans on managed devices.
- Keeps application traffic visualization clear.
Benefits:
- Improved clarity in traffic monitoring.
Resolved Issues
Dashboard Data Download Discrepancies
- Issue: Downloaded data did not match displayed values.
- Resolution: Data mismatch corrected.
On-Premise Agent Upgrade Failures
- Issue: HTTP request format caused 403 errors on S3 & object stores.
- Resolution: Agent now extracts file size from platform response.
Agent Upgrade Failure from 6.0.1 to 24.4.4
- Issue: HTTP request failed due to proxy settings not being used.
- Resolution: Request now respects proxy settings.
Known Issues
Agent on Linux Server Showing Offline
- Issue: Concurrent writes led to an empty agent file, marking it invalid.
- Workaround: Stop ct-agent, delete agent-details.yml, re-register and restart agent.
Missing IPs in Named Networks
- Issue: Filtered search results differ from unfiltered results.
- Workaround: Remove all filters before selecting an asset.
Removed Tag-Based Templates Not Updated in Assets
- Issue: Templates persisted after Tag-Based Policy (TBP) removal.
- Workaround: Delete templates first, then remove TBP.